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How physicists solve problems: You have to come up with that first!

Interview with Marcel Camporelli

Greetings Marcel. Please tell me in your words what was the challenge for Brickwork at that time.

Our customer, a large kitchen builder, wanted an automated, intelligent planning tool. Our product, Optibrick, was morphing more and more into a full online scheduling solution. And that's where you had to build a planning engine on top of the base system of Optibrick that would create automated planning from constraints like capacities, customer satisfaction, and so on.

And that's when you needed Ambrosys? You are a software company yourselves.

We are very strong in implementing full-stack software systems ourselves, but you need a focus, don’t you? We didn't want to become more deeply involved in the algorithms of automation, because that's where it gets mathematical-logical pretty quickly, where you have to get really deep, right? We then decided to contract it out to Ambrosys - the Markus-and-Markus team! They have already solved many more such problems than we have, problems that involve mathematical optimization algorithms. For us, this would have been absolute frontier territory. Yes we had a proof of concept, but it wasn't really mature. And that's where Ambrosys really helped us finalize and get it to a level that would work reliably.

So for what purposes would you recommend Ambrosys? Or for what kind of clients?

I guess there's all different types of clients they’d help out, right? So I can answer it more for myself, I don't want to say that they don't do other things in a swell way. But for us it was really mathematical optimization problems, complex optimization problems. What is perhaps a specialty at Ambrosys: their professional background. There are a lot of physicists and mathematicians milling around there. You can tell. For the problems we had, that was awesome, a great quality.

How does a physicist deal with problems?

I'd say: They have a powerful toolbox of mathematical, partly also logical tools to solve problems. And then they also have that knack to understand, when it comes to completely new problems: What tools could I use for this problem? And that would be tools no one else might even think of. Then they sometimes use solutions that come from completely different areas, from thermodynamics or whatever, but it turns out those tools can solve your very capacity planning problem. A normal person wouldn't have come up with that in a million years, would he! And such is a physicist’s mind.

Apart from the physicists' toolbox, how does it feel to work with Ambrosys?

We have found the team to be very competent. Also open and flexible. Nice, competent, flexible. I also found all the people I dealt with very, very pleasant to deal with. So I actually came out of the story very positive. I will definitely go with them again with tasks like that.

Thank you very much, Marcel. That's it. That's how efficient the Swiss are!

That’s for sure a thing we have in common with our friends in the “big Canton”. Ciao!

 

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